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Cascade Training & Support

All Feinberg sites are built in Cascade, our content management system. To gain access, users must be approved and attend a Cascade training first. The Web Team regularly holds training sessions for full-time employees who have been approved for Cascade training by both their unit administrator and the Web Team. To attend training, desired Cascade users must have their unit administrator fill out the approval form below. Limits on the number of Cascade users per department or unit are set by the Office of Communications. 

Approve a Team Member for Training

Cascade User Support

If you’ve already completed training, our Cascade Basics manual is a good reminder of how to perform basic tasks. For more advanced tips on photo sizing and using our modules, review our Advanced Cascade manual.

Request support from the Web Team with the form below for help with Cascade or assistance with a web project. If you're requesting support for a unit with its own Communicator, your request will be sent to them. Due to the volume of support requests, the Web Team may need several business days to respond to your form request. Please don't contact individual Communications staff members for support help.

Request Cascade Support