CyberArk Endpoint Privilege Management

CyberArk Endpoint Privilege Management (EPM) is an industry-leading solution that balances security with an enhanced user experience.

With CyberArk EPM, users can install and update trusted and verified software applications without the need for local administrative rights or remote sessions with Feinberg IT.

Frequently Asked Questions

What are the benefits of CyberArk EPM?

CyberArk EPM will provide the following:

The ability to install and update trusted and verified software on Feinberg-owned devices without the need for local administrative rights or a remote session with Feinberg IT.
Enhanced awareness of software utilization to help identify opportunities for new licensing and agreements.
Reduction of cybersecurity risk from malicious software installed using traditional end user administrative rights.
Validated compliance with regulatory and contractual requirements.

How does CyberArk EPM work?

When you initiate a software installation, software upgrade, or system configuration change CyberArk EPM will reference a curated list of commonly used software and activities which can be installed or run without the need to enter administrator credentials. CyberArk EPM will provide your user account with the necessary access when needed. Please see this PDF for more details on how CyberArk EPM can be leveraged in our environment.

Which devices are eligible to use CyberArk EPM?

Any Feinberg-owned desktop or laptop running Windows 10+ or MacOS 12+ that requires elevated privileges for a valid business need such as installing or updating research software that is not available for download/update through self-service.

Will CyberArk EPM be installed automatically?

Feinberg IT recognizes that not all devices in use have the need for elevated privileges. Therefore only devices with local administrative privileges will automatically receive CyberArk EPM.

How do I know CyberArk EPM is installed and running on my computer?

When the CyberArk EPM app is installed, the CyberArk EPM icon (a blue, cubed letter C) will appear in the status bar or menu bar of your computer.

What if I have devices connected to lab equipment or in a conference room?

CyberArk EPM will not be installed on devices connected to lab equipment, kiosk devices, or conference room devices.

What if I use a personally owned computer?

CyberArk EPM will not be installed on personally owned computers.

What if I use a Northwestern Medicine, Lurie Children’s Hospital or Shirley Ryan AbilityLab computer?

CyberArk EPM will not be installed on computers belonging to Northwestern Memorial Healthcare, Ann & Robert H. Lurie Children’s Hospital of Chicago or Shirley Ryan AbilityLab.

Will this affect my phone or tablet?

No, CyberArk EPM will not be installed on mobile devices.

I currently have local admin rights on my Feinberg-owned device. What changes for me?

Current local admin rights on existing devices will remain unaffected during the CyberArk EPM software implementation. Feinberg IT will regularly assess the configuration of CyberArk EPM to ensure it aligns with the needs of faculty and staff.

What software will CyberArk EPM allow me to install or update?

CyberArk EPM is intended to provide the flexibility users need to perform their daily responsibilities while maintaining a high standard of cyber-security protection. Many widely used research and productivity applications are readily available for use today. The list of trusted software titles is comprehensive and will continue to expand as new software titles are requested.

I recently requested admin rights. Will CyberArk EPM address this?

Yes, CyberArk EPM will allow users to install and update trusted and verified software applications without the need for local administrative rights or a remote session from Feinberg IT.

Will CyberArk EPM be available when I am travelling, not connected to the internet or outside of business hours?

CyberArk EPM operates without the constant need for an internet connection after installation. However, it does require an internet connection during initial setup, and periodic internet access is necessary to download the latest updates and configurations managed by Feinberg IT.

Questions?

For assistance with CyberArk EPM, please submit a ticket using the Feinberg IT Service Request Form.