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Global Protect VPN Project

What is GlobalProtect VPN?

Northwestern has transitioned to GlobalProtect as the application used to connect to the Virtual Private Network (VPN).

VPN provides a secure connection to the University services when you are off-campus. 

 

Frequently Asked Questions 

 How do I install and set up GlobalProtect? 

  • Please visit Northwestern IT Knowledge Base to download and install the application. 
  • GlobalProtect is available through FSM Self Service  for FSM-managed laptops and desktops. 

How do I find GlobalProtect on my device? 

The GlobalProtect application is installed on all FSM-managed laptops and desktops. 

  • Windows: Users can find the GlobalProtect icon gp.png on the taskbar or by typing “GlobalProtect” in the search bar. 
  • macOS: Users can find the GlobalProtect icon  in the launchpad menu or menu bar at the top of the screen. 

What if I use an NM, Lurie, or Shirley Ryan computer? 

  • Please get in touch with their IT help desk for technical support. 

 

Questions? 

Please contact fsmhelp@northwestern.edu for additional support.